Job Description

Responsibilities:

Social Media: Develop and implement social media strategies to increase brand awareness, engage with followers, and drive traffic to company platforms through compelling content and community management
Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities
Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction
Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system
Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients
Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions

Requirements:

Experience: Proven experience in a customer service role or within the travel industry
Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems
Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment
Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally
Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones
Education: High school diploma or equivalent; additional certification in travel and tourism is a plus

Benefits:

Remote Work: Enjoy the flexibility of working from home with a supportive team environment
Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives
Professional Development: Access to ongoing training and development opportunities within the travel industry
Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge

Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.

Job Tags

Remote job, Flexible hours, Afternoon shift,

Similar Jobs

B.E.L. Associates, Inc.

Hand and Upper Extremity Orthopedic Surgeon Opening;partnership track with private group in WV Job at B.E.L. Associates, Inc.

...West Virginia private Orthopedic group has an opening for a fellowship trained hand and upper extremity physician. This group has real estate investment ownership that generates additional income. .Employed until partnership. They are located in West Virginia where they...

Argo Group

Workers' Compensation Claims Adjuster Job at Argo Group

...We are looking for a highly capable Workers' Compensation Claims Adjuster to join our Workers' Compensation Claims team and work from... ...our clients business which may include CEO. Must work independently and demonstrate the ability to exercise sound judgment. Demonstrates...

Aberdeen Flying Service

Pilot - Part 135 Charter, Part 91 Pilot Service Job at Aberdeen Flying Service

Well-established Charter Company and FBO in South Dakota seeking pilots who meet the following FAR 135 PIC minimums for IFR flights to include: 1200 TT, 500 X/C, 100 Night, 75 actual or simulated instrument (50 actual min.) and Commercial, Instrument, Multi-Engine Rating...

Bodhi Learning Center

Education Administrators, Elementary School Job at Bodhi Learning Center

...Summary Plan, direct, or coordinate the academic, administrative, or auxiliary activities of a small private elementary school. Duties Teach students ages 6-12 in a mixed age group classroom. Recommend modifications to existing programs, submitting program...

Gpac

Façade Estimator Job at Gpac

...organization with a proven track record of success. If you are a dynamic Estimator with strong glass and glazing or facade estimating experience,... ...-out docs)- Prefer the ability to read and interpret blue prints, specifications, structural drawings, shop drawings and all...

Social Media Assistant - Work From Home Job at Erika4Travel, Georgia

VGU0eW1wZFdxd1lnUWlIdkdYclRhZXBMUFE9PQ==