Virtual Visitation and Family Support Worker Job at RENEWED VISION COUNSELING AND DEVELOPMENTAL DISABILITY CENTE..., Omaha, NE

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  • RENEWED VISION COUNSELING AND DEVELOPMENTAL DISABILITY CENTE...
  • Omaha, NE

Job Description

Job Description: Virtual Visitation and Family Support Specialist

Location: Omaha, NE (Remote with occasional in-person requirements)

Job Summary: Renewed Vision CDDC is seeking a compassionate and organized Virtual Visitation and Family Support Specialist to facilitate virtual family visitations, provide support to families and clients, and ensure a positive and engaging experience for all participants. This position will play a key role in maintaining strong family connections and supporting client development while adhering to organizational policies and relevant regulations.

Key Responsibilities:

  1. Virtual Visitation Coordination:
    • Schedule and facilitate virtual visitations between clients and their families, ensuring sessions run smoothly and are conducted in a safe, respectful environment.
    • Provide technical assistance to participants to troubleshoot and resolve issues related to virtual platforms.
  2. Family Support Services:
    • Offer guidance and emotional support to families navigating developmental disabilities or related challenges.
    • Assist families in accessing resources and services to meet client and family needs.
  3. Client Engagement:
    • Foster meaningful connections by encouraging positive interactions during virtual sessions.
    • Communicate regularly with clients and families to gather feedback and address concerns.
  4. Documentation and Reporting:
    • Maintain accurate records of visitations and client interactions in compliance with organizational policies and confidentiality regulations.
    • Prepare reports on visitation outcomes and participation trends for program evaluation purposes.
  5. Collaboration:
    • Work closely with case managers, therapists, and other staff to ensure integrated support for clients and their families.
    • Participate in team meetings and training sessions to stay informed about best practices in family support and developmental disability services.

Qualifications:

  • Education:
    • Bachelor's degree in social work, psychology, human services, or a related field preferred; relevant experience may be considered in lieu of degree.
  • Experience:
    • At least 2 years of experience in social services, family support, or a related field.
    • Familiarity with virtual communication platforms (e.g., Zoom, Microsoft Teams).
  • Skills and Competencies:
    • Strong interpersonal and communication skills.
    • Proficient in technology, with the ability to troubleshoot basic virtual platform issues.
    • Ability to manage time effectively and prioritize multiple responsibilities.
    • Empathy, patience, and cultural sensitivity.
  • Other Requirements:
    • Must be able to pass extensive background checks and abuse registry checks.
    • Must not be on the Medicaid exclusion list
    • Flexibility to occasionally travel for in-person meetings or events (in and around Omaha).

Compensation:

  • $18 - $19 per hour

Schedule :

  • Weekdays after 5 pm
  • Weekends starting at 9:30, 1:30, or 2:30
  • Virtual visits last 30 minutes to 1 hour

Our policy is to provide equal opportunity in all aspects of employment to all employees and job applicants. We are committed to providing a work environment that is free from discrimination and harassment of any kind, and we encourage individuals from diverse backgrounds to apply for this position.

Job Tags

Hourly pay, Remote job, Weekend work, Weekday work,

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